When you need help but do not know where to start, dialing 2-1-1 connects you with a trained specialist who can point you toward local resources for food, housing, utilities, healthcare, and more. It is free, confidential, and available in most communities across the country.
What Is 211?
211 is a free, confidential information and referral service operated by United Way and local community organizations. Think of it as a one-stop directory for every social service in your area. Available by phone, text, or online chat in most locations.
What 211 Can Help With
- Food assistance: food banks, pantries, meal delivery, SNAP applications
- Housing: rental assistance, shelters, utility help, weatherization
- Healthcare: free clinics, prescription help, mental health services
- Employment: job training, resume help, career counseling
- Family services: childcare, domestic violence support, elder care
- Disaster recovery: local relief programs and volunteer coordination
- Crisis support: suicide prevention, substance abuse treatment referrals
How to Use 211 Effectively
By phone: Dial 2-1-1 from any phone. A specialist will ask about your situation and connect you with local programs.
Online: Visit 211.org and enter your ZIP code to search a database of local resources.
By text: In many areas, you can text your ZIP code to 898-211 for information.
Be specific about what you need. The more details you give the specialist, the better they can match you with the right programs. Mention your location, household size, income range, and whether you have any urgent deadlines.
When to Call 211
Before a crisis gets worse. 211 is not just for emergencies. Call when you first notice you are falling behind on bills, running low on food, or need help finding affordable childcare. Early intervention gives you more options.
After a disaster. 211 coordinates local disaster relief efforts and can tell you about shelters, food distribution, and emergency aid in your area.
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Relief Resource Center may receive compensation when you use links or tools on this page. All programs listed are subject to eligibility requirements and availability. This page is for informational purposes only and does not constitute legal, financial, or medical advice.
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