Once you are approved for SNAP, your benefits are loaded onto an EBT card that works like a debit card at most grocery stores. Here is everything you need to know about using it.
How Your EBT Card Works
Your Electronic Benefits Transfer (EBT) card looks and works like a regular debit card. When you shop, swipe or insert the card and enter your PIN. The purchase amount is deducted from your SNAP balance. You can check your remaining balance on your receipt, online, or by calling the number on the back of your card.
Where You Can Use Your EBT Card
- Grocery stores and supermarkets
- Convenience stores that accept SNAP
- Farmers markets (many now have EBT terminals)
- Online grocery shopping at Amazon, Walmart, and other approved retailers
- Some co-ops and specialty food stores
What You Can Buy With SNAP
- Fruits, vegetables, and fresh produce
- Meat, poultry, and fish
- Dairy products (milk, cheese, yogurt)
- Bread, cereal, and grains
- Snack foods and non-alcoholic beverages
- Seeds and plants that produce food for the household
What You Cannot Buy
- Alcohol and tobacco products
- Vitamins, supplements, and medicines
- Prepared hot foods (from a deli counter, for example)
- Non-food items like cleaning supplies, paper products, or pet food
- Gift cards
Double your dollars at farmers markets. Many farmers markets participate in “Double Up Food Bucks” programs that match your SNAP spending dollar for dollar on fresh produce. Check with your local market to see if this program is available.
Replacing a Lost or Stolen Card
If your card is lost, stolen, or damaged, contact your state SNAP office or call the EBT customer service number on the back of the card immediately. Most states can issue a replacement within 5-7 business days. In the meantime, protect your PIN — never share it with anyone.
Checking Your Balance
You can check your SNAP balance by looking at your last receipt, calling the number on the back of your card, logging into your state’s EBT portal online, or downloading your state’s EBT mobile app if available.
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Relief Resource Center may receive compensation when you use links or tools on this page. All programs listed are subject to eligibility requirements and availability. This page is for informational purposes only and does not constitute legal, financial, or medical advice.